Privacy Policy

Contact details you provide through our inquiry, enrollment, or contact forms (name, phone number, email).

Child information provided at enrollment (name, date of birth, guardian details) needed to provide safe care.

Payment information processed through SSLCommerz and bKash — we never see or store full card numbers or mobile-wallet PINs; our payment partners handle these directly.

App usage information, such as check-in/check-out times, meal and nap logs, and photos shared through the SafeCare parent app, used only to keep parents informed about their own child.

Basic website analytics (pages visited, general location) used to improve our website.

To provide and manage childcare, after-school, meal, training, and elder-care services.

To process enrollment inquiries and respond to messages.

To process online payments securely through our licensed payment partners.

To operate the SafeCare parent app, including guardian-verified pickup and daily updates.

To meet legal and safety obligations, including verifying who is authorized to collect a child.

We share information only with: our payment partners (SSLCommerz, bKash) to process payments; service providers who help us run our website and app under confidentiality obligations; and government or law-enforcement authorities where required by law. We do not sell your information to third parties.

Information about children in our care is collected only from parents or guardians and is used solely to provide safe, appropriate care and to keep parents informed. It is never used for marketing.

We use reasonable technical and organizational measures to protect your information, and online payments are handled entirely by our PCI-compliant payment partners so that card and wallet credentials never pass through our own systems.

You may ask us to review, correct, or delete personal information we hold about you or your child by contacting us at info@safecarebd.com, subject to any records we are legally required to keep.

We may update this Privacy Policy from time to time. The current version is always available on this page, with the "last updated" date shown above.

Questions about this policy can be sent to info@safecarebd.com or by calling +880 1700-761332.